- What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- What is your return policy?
If we sent you a product that does not match your order, please contact us immediately and we will send you the right order with a pre-paid package for you to send the incorrect order back to us.
- What do I do if I need to exchange sizes?
If you ordered a size and you find that it does not fit like you thought it would, we allow products to be returned to us in exchange for a different size within one week of receiving the initial order. All you have to do is send us the shirt along with a pre-paid package for us to send back the size you want, as long as it is still available. Please contact vince@thesquirez.com for all size/size exchange inquiries.
- Where do you ship to?
We can send orders throughout all of the United States. Currently, we are unable to ship internationally, but we are working on expanding to be able to accommodate our international customers.
- Are your products available outside of the online store?
Yes, we vend at various shows around the United States. We update our main site, "www.thesquirez.com", constantly with current events and places we attend.
- Who can I contact to request your company to vend/sponsor our event?
All requests can be submitted through "www.thesquirez.com/contact".
- Where are you located?
We are based out of the Washington, DC area.